Cordora Trading and Services System Document – Chapter 1

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Cordora Trading and Services System Document – Chapter 1

This Cordora Trading and Services System Document – Chapter 1 provides superior services in the laboratory industry, serving both hospital and industrial sectors. Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. As experts in laboratory instrumentations,

Technology is advancing at a faster pace than ever before, and this is changing both the expectations of patrons as well as the way in which the hospitality industry conducts its business. Some of the trends in industry are leading to great improvements and savings for hospitality industry companies; while are changing how hotel developers plan their buildings, infrastructure, management structure and staffing requirements. (Aurecon, 2020)

The proponents aim to develop Cordora trading and services that willprovide superior services in the laboratory industry, serving both hospital and industrial sectors. Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service. As experts in laboratory instrumentations.

A Cordora trading and services was established in providing solutions in all laboratory concerns. Our extensive skills in corrective and preventive maintenance services encompass all aspects of laboratory instrumentation. Typically, we are on-site at the customer’s location providing technical support, and resolving any and all troubleshooting issues.

Cordora trading and services is value-added, full services distributor and we represent manufacturers that are worldwide market leaders and offer state of the art equipment for medical and equipment.

The biggest problem with Cordora trading and services in their current system is, people who has problem on their medical laboratory equipment, had difficulties to find experts and well trained people to fix and repair their equipment. And in result Cordora trading and services has difficulty too, to find costumer as it a newly established company.

Purpose and Description Trading and Services System

The system to be develop will help the job ordering smoothly and without delay, as well as provide the workers a guide to organize their job and customer the way to conveniently track the progress of the job. This system to be created implements less cost, time-efficient, secured and manageable in terms of accessing information.

It also provides inventory of the company, reservations of services, and commission for the employees. In connection, the system is also the leeway of the workers to increase the number of customer and productivity as it allows feedback and comments also save time, energy and money on travelling and returning the job for an unsatisfied customer.

The purpose of this system provide superior services in the laboratory industry, serving both hospital and industrial sectors. Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our clients receive the most effective and professional service.

As experts in laboratory instrumentations. The system to be develop manage every job accepted by the head engineering. This will serve as the formal plan or job order which documents the job at the time the transaction happened up until the last step. Transactions are done through a phone call.

The system to be develop allows the admin to acquire customer information, ask or suggest a work to be done, update the customers on the progress of work and provide job costing. More simply, job order for system provides the opportunity to get the job done through information.

Cordora Trading and Services System Document – Chapter 1: General Objectives

The main objective of this project is to provide a record keeping for all the transaction of the company through database and computerize system.

Specific Objectives for trading and Services System

  1. To provide a user friendly and easy to manage the system that will shorten the time needed in accessing the information.
  2. To provide and store data considered more secure compare to manual process.
  3. To monitor effectively the services that are being acquired, distributed and produce sales report accurately.
  4. To evaluate the acceptability of the proposed system.

Scope and Limitations for Trading and Services System

The development of Cordora Trading and Services Management System was conducted during the Second Semester of Academic Year 2019-2020 at Carlos Hilado Memorial State College – Binalagan. The scope of developing system is the following: Fast access of information, Manageable database, Better data security and Friendly user.

The system will also provide fast searching of services to respond to services inquires; generate accurate records on the inventory, transactions; it will also provide security for the protection of the stored database especially business transactions.

The study is limited only for CORDORA TRADING AND SERVICES, and the system doesn’t support the following: the costumer cannot easily navigate through database, cannot accept credit card payments and foreign currency, cash and check payments only, the employees will use their personal tools, the company will not lend any tools to be brought to the field, Services covered only in Negros Occidental and Services offered in medical laboratory equipment only.

Significance of the study of Project Thesis Cordora Trading and Services System Document

The proposed system Will be beneficial to the following:

Operations Manager

The study/system will benefit to the Operation Manager by reducing their works and improving their current system to become computerized. For example, one of the responsibility of Operation Manager is, ensure all legal and regulatory documents are filed and monitor compliance with law and regulation. The system will help to secure all legal and regulatory documents because its stored in database.

Service Manager  

Sample of responsibility of service manager is, to respond to customer service issues in a timely manner.

The study/system will benefit to the service manager, if there is a client or customer that want to reserve their services issues through our website the service manager will receive the information of the costumer through SMS notifications.

Technical Sales Manager

Sample of responsibility of technical sales manager is, to possess an analytical mind to make meaning out of sales data. It is their responsibility to determine the key performance indicators for given sales campaign, monitoring each employee’s productivity to make sure the team is meeting or exceeding the key performance indicators.

They use this data to make strategic decisions, such as hiring, firing, or making tweaks to the sales pitch. The study/system will benefit to the Technical Sales Manager by the help of computerized sales and inventory reports, because in this system well help them to access the reports and files easily.

Future Researcher

The researchers hope that through this effort, future researchers can also use this study as their sample study guide for their future researches that is also related to their system analysis and design project.

Definition of Terms of Trading and Services System Document

For the clarification of the common understanding, the key word that has been used in this study will be defined as follow:

Computerized­- to use a computer in order to provide paper works through computer.

In this study computerized means upgrading the manual system of the Cordora Trading and Services System to provide easy and accurate process for every transaction.

Laboratory Equipment­- various tools and equipment used by scientist working in a laboratory.

 In this study Laboratory equipment­ means, here Cordora Trading and Services System is great when it comes to repairing.

Payroll – the total amount of wages and salaries paid by a company to its employees.

In this study the Payroll refers to the overall expenses of the company to its employees in every whole year.

Reservation – a qualification to an expression of agreement or approval.

In this study the reservation refers to capabilities of a system that can be used by the customer to input their profile before they want to be a client of Cordora Trading and Services System.

Services – a system supplying a public need such as transport, communication etc.

In this study the services refer to the person who are as the passionate and willing to serve their customers in Cordora Trading and Services System.

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