MuleSoft: Integration Challenges Hit Digital Transformation

MuleSoft: Integration Challenges Hit Digital Transformation

MuleSoft did a study, according to which, a Salesforce firm, Integration issues put the digital transition in jeopardy with 90% of firms are affected by data silos. A salesforce business, MuleSoft, and a leading integration provider and API platform have issued its report on Connectivity Benchmarking in 2021, which shows that integration problems remain a major impediment to digital transformation efforts. The Mulesoft Training in Hyderabad is designed for architects and developers who want to learn how to construct and integrate APIs using the Anypoint platform.

According to the survey, IT teams spend most of their time working with projects on integration, and large organizations spend an average of US 3.5 million dollars each year on custom integrations.

Integration has emanated as a significant aspect in evaluating the effectiveness and accelerating the digital transformation as digital activities grow.

“Across businesses, there has been a tremendous trend toward using digital channels to communicate with employees and customers,” said MuleSoft’s CEO, Brent Hayward. 

“Despite the fact that most companies are prioritizing digital projects such as developing a platform for e-commerce or enhancing worker efficiency, the research demonstrates that the data silos would continue to limit their ability to execute on these important goals. Companies that enable their business teams and IT to quickly integrate data and apps would be capable of tapping into their full potential to drive scaled innovation and acquire a competitive advantage.”

Business Opportunities and Challenges 

The 2021 Connectivity Benchmark Report, depending on a worldwide survey conducted by decision-makers of IT and 800 CIOs, identifies new opportunities and challenges for enterprises as they traverse a digital-first future.

The way individuals are working and how businesses operate has changed dramatically in the previous year. Customers and employees alike expect digital experiences from organizations that are seamless, and they want businesses to deliver them quickly.

The following are some of the key findings:

  • New initiatives for enabling success from any location: IT helped businesses facilitate a transition to work remotely as well as the requirement for enhanced efficiency and productivity. The top projects that organizations are focused on for 2021 include cloud application migration (51%), allowing for remote work (48%), and business processes automation(47%).
  • When demand exceeds supply: This year, businesses expect 30% more projects to be delivered by IT on average (In 2021, 315 were contrasted with 242 by 2020). Just, respondents with 37% claimed to have completed last year’s IT projects. (contrasted with 41% the year before).
  • Going digitally or falling behind: According to more than three-quarters of businesses, the failures for the complete initiatives of digital transformation will have a negative impact on revenue in the coming year.

The data silos continue to be a problem for companies with 90%, a figure that hasn’t changed since the previous year, and approximately the same amount say integration issues are a barrier to digital transformation. As companies seek to extract more value out of their data and apps, integration would continue to be a primary priority.

  • Many applications and little integration: Organizations are using an average of 843 different apps. Apparently, these applications with 29%, on the other hand, are integrated.
  • Connecting the customer experiences remains a challenge for achieving: Just 18% of companies say they can combine experiences of end-users throughout all channels, and nearly half say it’s challenging.
  • The roles of Data-related have the largest integration requirements: Finance (42%), business analyst (42%), and data science (47%) are the jobs with the most integration requirements outside of IT.
  • Allowing all users in the business: To boost productivity, offer connected experiences, and drive innovation, four out of five enterprises recognize the necessity to make integration and data accessibility for business users.

How integration benefits the Business?

In this digital age, it’s critical for organizations to be effectively connected, both internally and externally.

Business leaders require access to data from across the organization to make informed business decisions, according to internal enterprise system integration. Employees have instant access to the most up-to-date information, and they are more productive and effective since they are not wasting time manually gathering and updating systems.

Customers must also be able to obtain and request information when they require it. It is unlikely that they would rather return as consumers if they don’t have a quick and positive experience with a company’s website or integrated service.

Best Practices for Integration

Many firms choose to integrate their systems in a point-to-point manner, but this approach is more harmful than beneficial. When one system is connected to other systems individually, this is known as point-to-point integration. When there are only a few systems to combine, this works; but, once there are more than three, dozens of unique integrations are required.

IT teams find it difficult to build, remove, or maintain the web of interconnected systems when there are so many single connections. This slows the rate of innovation within a company and wastes the time of the IT department.

The approach is to connect these systems through APIs that are attached to each application. This enables the applications to send and receive the appropriate data to take action. These APIs could then interact with one another, forming an information network. Businesses can use this application network to unlock data from all of their devices, assets, applications, and data.

These APIs could be reused via an application network, accelerating the process of integrating systems and preventing IT staff from repeating the same customized connections. Because an application network is made up of APIs, they could be categorized by process or experience, making it easy to reuse a set of APIs.


By reading this article, you have gained insights into business challenges and opportunities. We hope this article made a clear understanding in explaining the key findings with integration solutions in delivering the data and application with business value. You have also seen how the enterprises benefit from the integration and what are the best practices of integration. You have to get certified on Mulesoft with this mulesoft training course which enables you to learn the concepts like mule4 fundamentals, integration techniques in any point studio, which assist to perform tests, debug, deploy and manage the mulesoft applications, learn how to detect issues in the IT business, using data weave operators, etc.

Author Bio

I am VarshaDutta Dusa, Working as a Senior Digital Marketing professional & Content writer in HKR Trainings. I Have good experience in handling technical content writing and aspire to learn new things to grow professionally. I am expertise in delivering content on the market demanding technologies like mulesoft Training, Dell Boomi Tutorial, Elasticsearch Course, Fortinet Course, postgresql Training, splunk, Success Factor, Denodo, etc.

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