Q: What is your return policy?
A: Items can be returned within 14 days of delivery, unused and in original packaging.

Q: How long does delivery take?
A: Metro Manila orders arrive in 1-3 business days. Provincial orders take 3-7 business days.

Q: Do you ship internationally?
A: Yes, we ship to Singapore, Hong Kong, and Malaysia. International shipping takes 7-14 days.

Q: What payment methods do you accept?
A: We accept GCash, Maya, BPI Direct Debit, credit cards (Visa, Mastercard), and Cash on Delivery for Metro Manila.

Q: How can I track my order?
A: You can check your order status by sending the agent your registered phone number.

Q: Do you offer warranty?
A: Yes, all electronics come with a 1-year warranty. Damage from misuse is not covered.

Q: How do I cancel an order?
A: You can cancel within 2 hours of placing the order through your account, or contact us via phone for help.

Q: Are bulk discounts available?
A: Yes, orders of 10 or more units of the same product get an automatic 10% discount.
